Classification: Business Associate

Work Hours: 40+ hours / week: M - F

About KUB: KUB is one of the largest public utilities in the country providing safe, reliable, and affordable electric, gas, water, wastewater, and fiber services to more than 501,000 customers in Knoxville and parts of seven surrounding counties. We are looking for employees who want to be a part of a mission driven organization with strong values that support a skilled, diverse, and inclusive workforce.

About the Role: Performs Accounts Receivable functions such as billing and customer payment processing, resolving billing errors, administrative tasks (timekeeping), and other analytics as required. Works cooperatively and effectively with a variety of groups and individuals to analyze and resolve issues. Should be detail oriented and focused on quality and excellent customer service. Must be flexible in performing daily tasks and willing to accept additional duties as needed.

Physical Requirements:

Sedentary Work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Minimum Requirements:

• Associates degree or two (2) years of documented college level course work in Accounting, Business, or related area OR one (1) to three (3) years of demonstrated experience in related field, such as Accounting or Business Management, or recognition as a subject matter expert

• Strong computer skills including knowledge of Microsoft Excel and Word

• Excellent written and oral communication skill

• Good analytical and problem solving skills

• Ability to efficiently work independently and within a team

• Ability to work with confidential information and exercise discretion

• Valid driver's license

Preferred Requirements:

• Two (2) years’ experience in Accounts Receivable

About the Selection Process:

Phase 1 – Apply online

Phase 2 – Experience, training, and education evaluation

Phase 3 – Interview with department representatives

Phase 4 – Written, performance, and behavioral exercises

Phase 5 – Background Investigation

Phase 6 – Physical assessment and/or drug screen*

* KUB is part of the Tennessee Drug Free Workplace Program

If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.

Knoxville Utilities Board is an Equal Opportunity Employer