Classification: Utility Apprentice

Work Hours: 40+ hours / week: M - F

About KUB: KUB is one of the largest public utilities in the country providing safe, reliable, and affordable electric, gas, water, wastewater, and fiber services to more than 520,000 customers in Knoxville and parts of seven surrounding counties. We are looking for employees who want to be a part of a mission-driven organization with strong values that support a skilled, diverse, and inclusive workforce.

About the Role: The Utility Apprenticeship Program is a structured, two-phase initiative designed to train inexperienced, entry-level employees in both the practical and theoretical aspects of utility work. Utility Apprentices have limited to no prior experience and develop a skilled trade through hands-on training at KUB, gaining in-depth knowledge of the tools, materials, techniques, and equipment required for their job responsibilities. Throughout the apprenticeship, participants build expertise in all core utility skills and are evaluated regularly on assigned tasks and competencies, demonstrating mastery at each step within KUB’s established timeframe. Upon progression into the Service Technician role in the Meters Department, apprentices will work on KUB’s metering equipment that measures utility usage for residential, commercial, and industrial customers, which may include starting or stopping utility services and performing maintenance or repair work.

Physical Requirements:

Requires heavy physical work and endurance, including lifting, bending, stooping, squatting, and working in close spaces and trench boxes as required. Requires operating various hand tools and equipment that may weigh more than 100 pounds. Requires above-normal mental and visual alertness. Requires physical and mental stamina to work for extended periods of time during emergencies and in extreme weather conditions.

Minimum Requirements:

• High School Diploma or Equivalent

• Must have and maintain a valid driver’s license

• Ability to communicate with internal and external customers

• Ability to remain calm and work well under stressful conditions

• Must be able to follow oral and written instructions and perform work as directed

• Must be able to think and react properly under pressure of time, weather, and emergency conditions

• Requires above normal safety consciousness and safety responsibility

• Ability to become proficient in the use of mobile data and electronic data collection devices if applicable

• Willingness to follow instructions, accept constructive feedback, and work safely

Please note that due to job responsibilities, KUB does not provide immigration sponsorship for and/or based on this position.

About the Selection Process:

Phase 1 – Apply online at www.kub.org

Phase 2 – Experience, training, and education evaluation

Phase 3 – Interview with department representatives

Phase 4 – Written, performance, and behavioral exercises

Phase 5 – Background Investigation

Phase 6 – Physical assessment and/or drug screen*

*KUB is part of the Tennessee Drug Free Workplace Program

If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.

Knoxville Utilities Board is an Equal Opportunity Employer