Classification: Business Analyst

Work Hours: 40+ hours / week: M - F

About KUB: KUB is one of the largest public utilities in the country providing safe, reliable, and affordable electric, gas, water, wastewater, and fiber services to more than 520,000 customers in Knoxville and parts of seven surrounding counties. We are looking for employees who want to be a part of a mission-driven organization with strong values that support a skilled, diverse, and inclusive workforce.

About the Role: Make a direct impact on building a more resilient, affordable, and sustainable energy future. The Utility Transformation Analyst will further KUB’s operational flexibility initiatives to strengthen resilience, affordability, and sustainability across utility operations. This position plays a critical role in deploying innovative products, programs, and technologies that enable both customer-facing and operational load management solutions.
In this role, you will:

• Support build-out of flexible load technologies (e.g. energy storage, distributed generation, managed charging, smart thermostats, etc.)
• Analyze load profiles, historical SCADA/system data, rates, and user segments to inform program design and operational strategy
• Determine feasibility of new initiatives by performing cost-benefit analysis, ROI projections, and grid impact assessments
• Collaborate with engineering, operations, rates, new service, and customer facing teams to assess needs and pilot solutions
• Stay up to date on emerging trends in energy storage, demand response, electrification, distributed energy resources, and rates to identify opportunities and guide long-term planning

Physical Requirements:

Sedentary Work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Minimum Requirements:

• Bachelor’s degree from an accredited four-year college or university

• Three (3) or more years of demonstrated experience in related field

• High proficiency and experience with Microsoft Office products (i.e., Excel, Power BI, PPT, Outlook, etc.)

• Strong written and oral communication, interpersonal, and team skills

• Ability to work both independently and in a collaborative environment with individuals at all levels of the organization

• Valid driver’s license

Please note that due to job responsibilities, KUB does not provide immigration sponsorship for and/or based on this position.

Preferred Requirements:

• Two (2) or more years utility experience supporting utility transformation and grid modernization efforts

• Working knowledge of load management technologies (energy storage, demand response, etc.)

• Experience analyzing utility interval data and rates in Power BI and excel

• Strong project management and organizational skills with the ability to manage multiple priorities across teams

• Master’s degree in engineering, sustainability, or related field

About the Selection Process:

Phase 1 – Apply online at www.kub.org

Phase 2 – Experience, training, and education evaluation

Phase 3 – Interview with department representatives

Phase 4 – Written, performance, and behavioral exercises

Phase 5 – Background Investigation

Phase 6 – Physical assessment and/or drug screen*

*KUB is part of the Tennessee Drug Free Workplace Program

If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.

Knoxville Utilities Board is an Equal Opportunity Employer