Classification: Business Analyst

Work Hours: 40+ hours / week: M - F

About KUB: KUB is one of the largest public utilities in the country providing safe, reliable, and affordable electric, gas, water, wastewater, and fiber services to more than 520,000 customers in Knoxville and parts of seven surrounding counties. We are looking for employees who want to be a part of a mission-driven organization with strong values that support a skilled, diverse, and inclusive workforce.

About the Role: We are seeking a collaborative and detail-oriented Transportation Analyst to support our Transportation department. This role is ideal for a professional with a strong background in process improvement and program management who thrives in a dynamic environment. The Transportation Analyst will play a key role in optimizing fleet operations, driving efficiency, and supporting strategic initiatives such as sustainability reporting and program expansion.

• Identify process inefficiencies and implement cost-saving improvements
• Create and maintain process documentation
• Support cross-functional collaboration and program engagement
• Oversee pool vehicle program expansion
• Manage Geotab as a subject matter expert
• Develop reports on environmental metrics, alternative fuels, and grants
• Assist with onboarding, payroll, and change management efforts

Physical Requirements:

This position is primarily sedentary and performed in a typical office environment. Duties involve sitting most of the time with occasional walking or standing. The role may require occasional lifting, carrying, pushing, or pulling of items up to 10 pounds. Bending, stooping, or reaching may occasionally be required. Physical demands may vary by position and may occasionally exceed those described above.

Minimum Requirements:

• Bachelor's degree in Business Administration or related field

• One (1) to three (3) years of experience in process improvement or program management

• Strong collaboration, analytical, and change management skills

• Advanced Excel skills

• Excellent communication and organizational abilities

• Valid driver's license

Please note that due to job responsibilities, KUB does not provide immigration sponsorship for and/or based on this position.

Preferred Requirements:

• Three (3) to five (5) years of experience in process improvement or program management

• Experience working with fleet management systems, particularly Geotab

• Beginner to intermediate Power BI experience preferred

• Familiarity with sustainability reporting, environmental metrics, or alternative fuel programs

• Ability to manage multiple projects and priorities in a fast-paced environment

About the Selection Process:

Phase 1 – Apply online at www.kub.org

Phase 2 – Experience, training, and education evaluation

Phase 3 – Interview with department representatives

Phase 4 – Written, performance, and behavioral exercises

Phase 5 – Background Investigation

Phase 6 – Physical assessment and/or drug screen*

*KUB is part of the Tennessee Drug Free Workplace Program

If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.

Knoxville Utilities Board is an Equal Opportunity Employer