Classification: Business Associate

Work Hours: 40+ hours/week; M - F

About KUB: KUB is one of the largest public utilities in the country providing safe, reliable, and affordable electric, gas, water, wastewater, and fiber services to more than 520,000 customers in Knoxville and parts of seven surrounding counties. We are looking for employees who want to be a part of a mission-driven organization with strong values that support a skilled, diverse, and inclusive workforce.

About the Role: We’re looking for a detail-oriented and adaptable Financial Support Associate to support both financial and administrative operations. In this role, you’ll handle billing and customer payment processing, investigate and resolve discrepancies, and assist with timekeeping, requisitions, and invoice submissions. You’ll collaborate with cross-functional teams to solve problems and improve processes while delivering excellent customer service. The ideal candidate is organized, communicates effectively, and can manage multiple priorities in a fast-paced environment.

Physical Requirements:

This position is primarily sedentary and performed in a typical office environment. Duties involve sitting most of the time with occasional walking or standing. The role may require occasional lifting, carrying, pushing, or pulling of items up to 10 pounds. Bending, stooping, or reaching may occasionally be required. Physical demands may vary by position and may occasionally exceed those described above.

Minimum Requirements:

• Associates degree or two (2) years of documented college level course work in Accounting, Business, or related area OR One (1) to three (3) years of demonstrated experience in related field, such as Accounting or Business Management, or recognition as a subject matter expert

• Strong computer skills including knowledge of Microsoft Excel and Word

• Excellent written and oral communication skill

• Good analytical and problem solving skills

• Ability to efficiently work independently and within a team

• Ability to work with confidential information and exercise discretion

• Valid driver's license

Please note that due to job responsibilities, KUB does not provide immigration sponsorship for and/or based on this position.

Preferred Requirements:

• Two (2)+ years of experience in accounting or a related field

• Advanced degree in Business or Accounting

• Knowledge of the utility industry

• Strong analytical, leadership, coaching, and teamwork skills

About the Selection Process:

Phase 1 – Apply online at www.kub.org

Phase 2 – Experience, training, and education evaluation

Phase 3 – Interview with department representatives

Phase 4 – Written, performance, and behavioral exercises

Phase 5 – Background Investigation

Phase 6 – Physical assessment and/or drug screen*

*KUB is part of the Tennessee Drug Free Workplace Program

If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.

Knoxville Utilities Board is an Equal Opportunity Employer