The IT Company is growing! We are seeking a highly organized and detail-oriented IT Project Manager to join our dynamic team. The ideal candidate will play a crucial role in the planning, coordination, and monitoring of both internal and client-facing IT projects, ensuring they are delivered on time, within scope, and within budget. This role offers an excellent opportunity to work in a fast-paced environment specializing in delivering reliable, secure, and innovative solutions that optimize our clients’ IT infrastructure and operations.

Responsibilities:

Project Planning and Execution:

- Oversee and refine project plans, timelines, and budgets, ensuring alignment with client requirements and company goals.

- Coordinate and facilitate project scoping meetings with the Solutions Engineer, Strategic Advisor, and Project Engineer to align on deliverables and execution strategy.

- Facilitate client-facing kickoff meetings with the Project Engineer to confirm scope, set expectations, and define next steps.

- Manage all project documentation, including requirements, change requests, and meeting minutes.

- Coordinate and lead the weekly Project Management meeting with the team to review progress, risks, and upcoming milestones.

- Provide status updates to stakeholders following weekly meetings.

- Track execution, budget utilization, and deliverables throughout the project lifecycle.

- Assist with deliverables such as end-user training and client communications when needed.

Communication and Collaboration:

- Provide regular updates and reports to clients and Strategic Advisors on project progress.

- Foster strong working relationships with clients, vendors, and internal teams to promote collaboration and project success.

- Coordinate resource allocation and task assignments, ensuring team members are clear on responsibilities and priorities.

- Facilitate clear, consistent communication between all project stakeholders to keep everyone informed of status, changes, and next steps.

Risk Management and Issue Resolution:

- Identify and help mitigate project risks, escalating issues as needed for timely resolution.

- Monitor project milestones and deliverables, proactively addressing any deviations from plan.

- Support troubleshooting and resolution of project-related issues by working closely with technical teams to develop solutions.

Process Improvement and Best Practices:

- Stay current with industry best practices, tools, and methodologies to improve project outcomes.

- Recommend and implement process improvements to enhance efficiency, consistency, and overall client experience.

Types of Projects You’ll Manage:

- Internal IT initiatives

- Client onboardings

- Network upgrades

- Firewall deployments

- Full stack switch replacements

- Wireless installations and upgrades

- Server migrations and upgrades (on-prem and cloud)

- Windows Server installs/upgrades

- M365 and Azure solutions:

- Azure Active Directory

- M365 Exchange

- Intune, SharePoint, Teams

Requirements:

- Strong knowledge of project management methodologies (e.g., Agile, Waterfall) — we manage projects from our PSA (ConnectWise) in a WBS format.

- Excellent organizational and multitasking abilities with a high attention to detail.

- Exceptional written and verbal communication skills, with the ability to engage and guide diverse stakeholders.

- Ability to thrive in a fast-paced, client-focused environment and adapt to shifting priorities.

Bonus Points:

- Bachelor’s degree in Project Management or equivalent experience.

- Experience as a Project Manager or Project Coordinator in an MSP or IT-related environment (non-IT PM experience also considered).

- Certifications such as PMP or CAPM are a plus, but not required.

Work Conditions & Considerations:

- Reliable transportation required.

- Willingness to work nights and weekends when needed.

- Ability to lift 50+ pounds.

What It’s Like to Work at The IT Company:

If the following qualities resonate with you, you’ll fit right in:

- Fun-loving and team-oriented.

- Able to make decisions under pressure.

- Desire to serve others and keep customers happy.

- Commitment to closing loops and avoiding “unfinished business.”

- Ability to prioritize and logically sequence events.

- “Do the right thing” mindset.

- Attention to detail and passion for learning.

Benefits:

- 401(k)

- Health, Vision, and Dental Insurance

- Unlimited planned time off

- Hybrid work options

- Phone stipend

Schedule & Compensation:

- Day shift

- Full-time, Exempt