Temporary Package Processing Clerk - University Printing and Mail - UTK

University Of Tennessee College
University Of Tennessee College

Marketing & Communications, Product

Knoxville, TN, USA

Posted on Jul 15, 2026
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The Mail and Package Processing Clerk supports the daily operations of campus mail and package services by receiving, sorting, tracking, and organizing incoming packages for student and university pickup. This position plays a key role in ensuring accurate package processing, maintaining organized pickup locations, and providing excellent customer service to students and campus partners.

The ideal candidate is detail-oriented, dependable, and able to work in a fast-paced environment while handling physical tasks, including lifting packages up to 50 pounds. Responsibilities include package intake and distribution, student assistance, inventory monitoring, workspace organization, and support during peak-volume periods. Employees may also assist with deliveries to residence halls and provide coverage at multiple campus locations as needed.

This is a temporary position expected to continue through spring semester 2027. As part of University Printing and Mail (UPM), the successful candidate will contribute to UPM's mission of supporting the university community through reliable mail, package, and related service operations. While primarily focused on Mail Services, team members may also assist in other UPM service areas based on operational needs.

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!
The Mail and Package Processing Clerk supports the daily operations of campus mail and package services by receiving, sorting, tracking, and organizing incoming packages for student and university pickup. This position plays a key role in ensuring accurate package processing, maintaining organized pickup locations, and providing excellent customer service to students and campus partners. This is a temporary position expected to continue through spring semester 2027.

Required Qualifications:

  • High School Diploma
  • Must be able to read and write, have a good driving skill with a valid TN driver license.
  • Physically must be able to lift 70 Lbs.
  • Climbing and walking is involved.
  • Valid Drivers License
  • Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
  • Receive incoming mail and packages from carriers.
  • Sort and organize packages by destination.
  • Enter tracking information accurately into package management systems.
  • Assign packages to locker banks or designated pickup locations.
  • Deliver packages to residence halls as needed.
  • Assist students, faculty, and staff with package pickup.
  • Verify identification and release packages.
  • Answer questions regarding package status, pickup procedures, and mail services.
  • Provide professional customer service at all pickup locations.
  • Monitor package inventory and storage areas.
  • Report missing, damaged, or incorrectly processed items.
  • Maintain accurate records and tracking data.
  • Ensure compliance with confidentiality and chain-of-custody procedures.
  • Maintain clean, organized workspaces and storage areas.
  • Follow safety protocols, including heavy lifting up to 50 lbs.
  • Organize package overflow and staging areas.
  • Ensure equipment and supplies are properly maintained.
  • Assist other areas within University Printing and Mail (UPM) as operational needs require.
  • Support high-volume periods and special projects.
  • Work at multiple campus locations as assigned.
  • Collaborate with Mail Services and broader UPM team members to support university operations.
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