Program Support Assistant - Theory and Practice in Teacher Education - UTK
Customer Service
Knoxville, TN, USA
The Program Support Assistant for the FUTURE Program will provide support for students enrolled in the FUTURE Program through campus-wide collaboration, and assist the Program Coordinator with various administrative tasks to foster positive outcomes for the enrolled students.
The Program Support Assistant for the FUTURE Program will provide support for students enrolled in the FUTURE Program through campus-wide collaboration, and assist the Program Coordinator with various administrative tasks to foster positive outcomes for the enrolled students.
Required Qualifications
- Education: Bachelor’s Degree; Education, Psychology, Social Work, or related field
- Experience: One (1) year of experience working with students with special needs / disabilities
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Knowledge, Skills, Abilities:
-Knowledge of and the ability to work with individuals with intellectual and/or developmental disabilities.
-Skills working with various computer programs such as Microsoft Word, Excel, and PowerPoint
-Excellent verbal and written communication skills
-Excellent organizational and time management skills
-Ability to establish and maintain relationships with students, faculty, and staff
-Ability to be flexible in day-to-day activities and operations
-Ability to learn quickly
-Ability to work in a team or group setting
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
Preferred Qualifications
- Experience: One (1) to three (3) years of experience working with students with intellectual and/or developmental disabilities
- Knowledge, Skills, Abilities: Ability to develop individualized academic modification and modifications
Work Location
- Location: Knoxville, TN
- Onsite, Hybrid, or Remote : This will be an onsite held position
Compensation and Benefits
- UT market range: MR06
- Find more information on the UT Market Range structure here
- Find more information on UT Benefits here
Application Instructions
To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted on or before August 10, 2026.
- Resume
- Cover Letter
Coordination/Collaboration/Organization:
- Collaborates with staff and students to foster student success in the FUTURE Program
- Coordinates with instructors to provide training for best practices with working with students with IDD
- Coordinates training for peer mentors to facilitate student and mentor connections
- Collaborates with Student Disability Services to ensure appropriate utilization of academic accommodations for students in the FUTURE Program
- Collaborates with staff and student support personnel to ensure students in the FUTURE Program are engaged in campus life
- Coordinates independent living supports for students in the FUTURE Program who live in residence halls
- Coordinates support with Panhellenic representatives for students in the FUTURE Program who want to participate in Greek life
Student Supervision and Support:
- Helps students in the FUTURE Program register for courses
- Supervises peer mentors who work with student in the FUTURE Program
- Communicates regularly with students in the FUTURE Program to determine goals and progress
- Assists students in the FUTURE Program in locating and traveling to locations throughout campus as needed
- Assists students in the FUTURE Program with extracurricular activities as needed
Administrative:
- Creates and publishes weekly peer mentor schedule
- Maintains files and records related to community engagement of students in the FUTURE Program
- Helps plan extracurricular activities for students in the FUTURE Program
- Assists the Program Coordinator with various administrative tasks to include document creation, communication with faculty, staff, and parents, and scheduling of program activities