Position Summary

UT Medical Center seeks a skilled, motivated Server Engineer to support, maintain, and enhance our enterprise infrastructure across on-premises data centers, private cloud, and public cloud environments. This position is responsible for configuring, integrating, monitoring, maintaining, and troubleshooting server infrastructure from the operating system layer through physical hardware.

The ideal candidate has a strong technical foundation in server administration, virtualization, storage, backup and recovery, and hybrid cloud technologies. This individual will play an important role in ensuring the availability, reliability, security, and performance of the infrastructure supporting UTMC's technology environment.

We are looking for a proactive problem-solver who can diagnose complex technical issues, collaborate across IT teams, document solutions, and identify opportunities to improve efficiency through automation, standardization, and emerging technologies.

Essential Duties and Responsibilities

Server and Infrastructure Management

• Install, configure, maintain, monitor, and troubleshoot physical and virtual server environments.

• Manage server operating systems, hardware resources, system performance, and capacity planning.

• Perform routine system maintenance, security patching, upgrades, and lifecycle management.

• Diagnose and resolve hardware, operating system, application infrastructure, and connectivity issues.

• Participate in the design, implementation, and deployment of new infrastructure solutions.

Virtualization, Cloud, and Identity Management

• Administer and support hybrid infrastructure spanning on-premises and cloud environments.

• Configure, maintain, and troubleshoot virtualization platforms, including VMware, Nutanix, and Citrix technologies.

• Support hybrid Active Directory environments and Microsoft Azure identity services.

• Maintain and support Microsoft 365 and related enterprise infrastructure services.

• Support private cloud infrastructure, including Dell VxRail and VMware Cloud Foundation environments, as applicable.

Storage, Backup, and Disaster Recovery

• Monitor, manage, and troubleshoot Storage Area Network (SAN) environments, including iSCSI and Fibre Channel technologies.

• Maintain backup infrastructure, monitor backup jobs, investigate failures, and resolve backup-related issues.

• Perform routine restore testing to validate data recoverability and support disaster recovery readiness.

• Monitor storage capacity, performance, and utilization to ensure reliable service delivery.

Security, Reliability, and Operational Excellence

• Maintain systems in accordance with established security standards, policies, procedures, and applicable regulatory requirements.

• Monitor system health and resource utilization to identify potential issues before they affect operations.

• Follow established change management processes and maintain accurate technical documentation.

• Manage assigned service tickets, prioritize incidents, and meet established Service Level Agreement (SLA) requirements.

• Identify opportunities to improve infrastructure reliability, operational efficiency, and security posture.

Collaboration and Continuous Improvement

• Collaborate with infrastructure, networking, security, application, and other IT teams to resolve technical issues and deliver projects.

• Participate in cross-functional infrastructure projects, including large-scale deployments and system upgrades.

• Develop and maintain documentation covering configurations, installations, troubleshooting procedures, and system maintenance.

• Recommend and implement automation, standardization, and process improvements to reduce repetitive tasks and improve consistency.

• Maintain current technical knowledge through independent learning, professional development, training, and knowledge sharing with team members.

Required Qualifications

• Demonstrated experience in server administration, systems engineering, or enterprise infrastructure support.

• Strong understanding of server hardware, operating systems, virtualization, and infrastructure troubleshooting.

• Experience supporting enterprise IT environments, including server maintenance, monitoring, patching, and incident resolution.

• Knowledge of storage technologies, backup and recovery processes, and infrastructure security best practices.

• Strong analytical, troubleshooting, documentation, and problem-solving skills.

• Ability to manage competing priorities, work collaboratively, and meet service commitments.

• Ability to follow established policies, procedures, and change management practices.

Preferred Qualifications

• Experience with Nutanix and VMware virtualization technologies.

• Experience with Citrix infrastructure and virtual desktop environments.

• Familiarity with Microsoft Azure, Microsoft 365, Active Directory, and hybrid identity management.

• Experience with SAN technologies, including iSCSI and Fibre Channel.

• Knowledge of Dell VxRail, VMware Cloud Foundation, or comparable private cloud infrastructure.

• Experience with enterprise backup solutions, disaster recovery, and restoration testing.

• Familiarity with scripting, automation, infrastructure monitoring, and configuration standardization.

• Experience supporting healthcare IT infrastructure or other environments with high availability, security, and compliance requirements.

Key Competencies

• Technical expertise: Strong foundational knowledge of enterprise infrastructure and systems administration.

• Problem-solving: Ability to investigate complex issues, identify root causes, and develop practical solutions.

• Initiative: Proactively identifies opportunities to improve existing systems and processes.

• Collaboration: Works effectively with cross-functional teams and shares technical knowledge.

• Accountability: Manages assigned work, follows through on commitments, and meets ticket and SLA expectations.

• Adaptability: Maintains awareness of emerging technologies and applies new knowledge to improve infrastructure services.

• Attention to detail: Maintains accurate documentation and follows established operational and security procedures.

Work Environment and Expectations

This role supports the infrastructure that enables critical healthcare technology services. The successful candidate must be committed to maintaining dependable, secure, and well-documented systems while contributing to a collaborative IT environment.

The Server Engineer is expected to balance daily operational support with project work, participate in continuous improvement initiatives, share knowledge with colleagues, and maintain compliance with organizational policies and applicable regulations.

Join Our Team

At UT Medical Center, technology plays an essential role in supporting healthcare operations. Join a team where your technical expertise, ideas, and commitment to continuous improvement can help strengthen the infrastructure our organization depends on.