Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
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Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
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\nJob Description
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Do you enjoy helping others? Are you great at troubleshooting and solving problems? Are you organized and keep up with different things at one time? This is the position for you!
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The purpose of this job is to provide troubleshooting support and repair coordination for routine facility-related issues at travel center locations.
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1. Liaise with store employees and vendors to ensure timely repair of facility issues at company sites in a cost effective manner
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2. Compile and evaluate information about each facility repair issue to determine whether repair or replacement, based upon cost parameters, is the most appropriate and cost-effective solution
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3. Calculate total job costs; manage the work order process to include creating purchase orders (P.O.), dispatching vendors, and approving work orders and cost revisions within authorized financial limits
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4. Determine the most cost-effective means of sourcing parts and equipment
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5. Coordinate with PFJ Regional Maintenance Technician and Service Technician dispatch teams to resolve issues in-house and minimize downtime and costs
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6. Develop and maintain relationships with vendors to ensure competitive pricing and quality services
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7. Provide training on basic facility maintenance procedures to store personnel using videos and other training materials
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8. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
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9. Ensure all activities are in compliance with rules, regulations, policies, and procedures
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\nQualifications
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High school diploma or equivalent certificate required
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Associate or Bachelor’s degree in business or related field preferred
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Minimum one year’s experience in retail facility support preferred
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Basic Microsoft Office skills with intermediate skills in Excel
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Basic knowledge of building systems (e.g., HVAC, fire systems, plumbing, electrical)
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Basic knowledge of facility management and Energy Management Systems (EMS)
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Strong written and verbal communication skills
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Ability to provide excellent customer service and follow-up
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Strong attention to detail, organization and follow-up
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Ability to prioritize, multitask and work in a fast-paced, dynamic environment
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Ability to analyze and make decisions
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Ability to collaborate with other team members and departments
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General office work requiring sitting or standing for long periods of time
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\nAdditional Information
Full range of affordable benefits available.
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11638
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Application Instructions
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Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
<div class="footer-logo-bottom mt-2">\n <a href="https://pilotflyingj.com/press-release/5770/" target="_blank">\n <img src="//dy5f5j6i37p1a.cloudfront.net/company/sites/150158/img/footer-logo.svg" alt="" class="img-fluid">\n </a>\n </div>\n </div>\n</div>\n\n<div class="row">\n <div class="col-sm-12">\n <div class="eeo-statement">\n <p>\n Pilot is an equal opportunity employer and complies with all applicable federal, state and local fair\n employment practices laws. PILOT strictly prohibits and does not tolerate discrimination against Team\n Members,\n applicants or any other covered persons because of race, color, religion, creed, national origin or\n ancestry,\n ethnicity, sex, sexual orientation, pregnancy (including childbirth, lactation and related medical\n conditions), gender (including gender nonconformity and status as a transgender or transsexual individual),\n age, physical or mental disability, citizenship, past, current or prospective service in the uniformed\n services, genetic information, natural hairstyle, or any other characteristic protected under applicable\n federal, state or local law.\n </p>\n <p>\n All Pilot Team Members, other workers and representatives are prohibited from\n engaging in unlawful discrimination. This policy applies to all terms and conditions of employment,\n including,\n but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of\n employment. For our EEO Policy Statement, please click\n <a href="https://pilotflyingj.com/media/sjxb5okg/pfjfederalemploymentpolicies.pdf?_gl=1*z8v42u*_gcl_aw*R0NMLjE2Nzk5NjczNTcuQ2p3S0NBandfWVNoQmhBaUVpd0FNb21zRUFNbW1abkQ2V0haa1Q5dnhSQ0VBNGpManVqdEtwV2lycUE2UTVHU3JuZVFFUHNoQWlINUpob0NmM0lRQXZEX0J3RQ..*_ga*NzIxMjgxNDcwLjE2NzY5MzUwNjc.*_ga_JQ5RPHB2EE*MTY4MTQyNjUwNS4xNC4wLjE2ODE0MjY1MDYuMC4wLjA.&_ga=2.181748325.374478210.1681426505-721281470.1676935067&_gac=1.83961323.1679967357.CjwKCAjw_YShBhAiEiwAMomsEAMmmZnD6WHZkT9vxRCEA4jLjujtKpWirqA6Q5GSrneQEPshAiH5JhoCf3IQAvD_BwE" target="_blank" rel="noopener noreferrer">\n here.\n </a>\n If you’d like more information on your EEO rights\n under the law, please click \n <a href="https://d2ir6gu3mx7cqv.cloudfront.net/company/sites/146302/federal_employmentpolicies.pdf" target="_blank" rel="noopener noreferrer">\n here.\n </a>\n </p>\n </div>\n </div>\n</div>\n
\n","datePosted":"2023-11-04T13:53:12.613Z","validThrough":"2023-11-28","employmentType":[],"hiringOrganization":{"@type":"Organization","name":"Pilot Flying J","description":"Company Overview \nHeadquartered in Knoxville, Tennessee, PILOT FLYING J is the largest operator of travel centers in North America with more than 750 locations throughout the United States and Canada and employs more than 24,000 team members. PILOT FLYING J services over a million guests every day. \n\nHistory \nFounded by James Haslam II, the first PILOT gas station was opened in Gate City, Virginia, in 1958. After more than four decades of rapid growth, expansion, and partnership, PILOT and Marathon Oil Company entered an agreement to form PILOT Travel Centers in 2001. \n\nOver the years, PILOT Travel Centers experienced significant growth and expanded internationally, opening its first travel center in Canada in 2006. In 2007, PILOT bought Marathon Petroleum’s shares and entered a new partnership with CVC Capital Partners in 2008. Two years later, PILOT Travel Centers and Flying J Inc. entered an agreement, officially creating PILOT FLYING J on July 1, 2010. \n\nCulture \nPILOT FLYING J is a fami","numberOfEmployees":4098,"address":[{"address":{"@type":"PostalAddress","addressLocality":"Knoxville, TN, USA"}}],"sameAs":"https://pilotflyingj.com","url":"https://pilotflyingj.com","logo":"https://cdn.getro.com/companies/52bec48d-a82a-5dd0-8515-66b253f109c2-1747877883","keywords":"Commerce and Shopping, Retail"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Knoxville, TN, USA"}},"baseSalary":{"@type":"MonetaryAmount","currency":null,"value":{"@type":"QuantitativeValue","minValue":null,"maxValue":null,"unitText":"PERIOD_NOT_DEFINED"}}}
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
Job Description
Do you enjoy helping others? Are you great at troubleshooting and solving problems? Are you organized and keep up with different things at one time? This is the position for you!
The purpose of this job is to provide troubleshooting support and repair coordination for routine facility-related issues at travel center locations.
1. Liaise with store employees and vendors to ensure timely repair of facility issues at company sites in a cost effective manner
2. Compile and evaluate information about each facility repair issue to determine whether repair or replacement, based upon cost parameters, is the most appropriate and cost-effective solution
3. Calculate total job costs; manage the work order process to include creating purchase orders (P.O.), dispatching vendors, and approving work orders and cost revisions within authorized financial limits
4. Determine the most cost-effective means of sourcing parts and equipment
5. Coordinate with PFJ Regional Maintenance Technician and Service Technician dispatch teams to resolve issues in-house and minimize downtime and costs
6. Develop and maintain relationships with vendors to ensure competitive pricing and quality services
7. Provide training on basic facility maintenance procedures to store personnel using videos and other training materials
8. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
9. Ensure all activities are in compliance with rules, regulations, policies, and procedures
Qualifications
High school diploma or equivalent certificate required
Associate or Bachelor’s degree in business or related field preferred
Minimum one year’s experience in retail facility support preferred
Basic Microsoft Office skills with intermediate skills in Excel
Basic knowledge of building systems (e.g., HVAC, fire systems, plumbing, electrical)
Basic knowledge of facility management and Energy Management Systems (EMS)
Strong written and verbal communication skills
Ability to provide excellent customer service and follow-up
Strong attention to detail, organization and follow-up
Ability to prioritize, multitask and work in a fast-paced, dynamic environment
Ability to analyze and make decisions
Ability to collaborate with other team members and departments
General office work requiring sitting or standing for long periods of time
Additional Information
Full range of affordable benefits available.
11638
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!