Job Description

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Job Description

The purpose of this job is to design, maintain, and upgrade critical components of the systems information technology (IT) infrastructure including the data center infrastructure.

  1. Assist in the design, planning and implementation of system infrastructure projects.
  2. Tune and design systems infrastructure for maximum available performance.
  3. Write scripts and automate to facilitate daily system functions.
  4. Guide the resolution of complex performance and availability issues working with other team members and business users.
  5. Provide feedback on issues to appropriate developers and IT team members to improve functionality and performance.
  6. Educate and mentor team members and operations staff.
  7. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level.
  8. Ensure all activities are in compliance with rules, regulations, policies, and procedures.
  9. Participate in a weekly on-call rotation for after-hours support.
  10. Complete other duties as assigned
  • Associate degree in computer science or related field required
  • Minimum 4 to 7 years’ relevant experience required
  • Advanced knowledge of the entire Microsoft Enterprise Suite
  • Advanced Microsoft Exchange skills
  • Advanced knowledge in Active Directory
  • Advanced Microsoft Azure skills
  • Advanced knowledge of Citrix Netscaler and VMWare ESXi preferred
  • Ability to troubleshoot technical problems
  • Ability to exercise independent judgment
  • Ability to prioritize and handle multiple tasks
  • Ability to communicate technical information about servers to software developers and non-technical stakeholders
  • Negotiation skills
Additional Information
  • General office work requiring sitting or standing for long periods of time
  • On-call 24/7 one weekend per month
  • Lift and move equipment weighing up to 50 pounds
  • Perform work in a data center and uninterrupted power source (UPS) environments

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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