Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

The onsite Knoxville, TN-based Manager, Licensing is responsible for managing and overseeing the licensing and compliance process for the Pilot organization, supporting both the company’s retail and energy businesses. The Manager, Licensing works closely with, among others, government agencies, the legal department, retail store’s management team, and Pilot’s energy business teams to ensure that the Company is in compliance with all Licensing efforts as described in detail below.

Essential Functions

1. Select, train, develop, and mentor direct reports, including appraising job performance and conducting performance review.
2. Oversee the Licensing team and coordinate the review, approval and payment of retail store and other business license applications, renewals and applicable gross receipt tax filings.
3. Ensure that the company has all the necessary licenses and permits to operate legally (this includes, among others, business licenses, food service permits, liquor licenses, tobacco licenses, etc.)
4. Assist in developing and ensuring the uniform implementation of permitting and licensing policies and procedures.
5. Timely respond to government notices and inquiries to resolve any compliance issues, obtain new licenses or permits, audit requests, or any other related matters.
6. Report and document any incidents or violations of licensing and compliance regulations and take necessary action to resolve the issue.
7. Partner with third party property tax provider; manage property tax payments and journal entries.
8. Reconcile licensing, business tax, gross receipts, and property tax budgets.
9. Stay informed of any changes in licensing and compliance regulations.
10. Work closely with the business development teams, retail store locations, the legal department, and government agencies to support new store openings and other new business strategies.
11. Model behaviors that support the company’s common purpose; ensures guests and team members are supported at the highest level.
12. Participate in special projects identified by manager.

• This position requires candidates to be legally authorized to work in the United States without employer sponsorship
• Bachelor’s degree in business administration, legal studies, or a related field required; Law degree a plus
• Minimum five years’ multi-state general retail licensing experience or other related compliance experience preferred
• Minimum three years’ supervisory experience required
• Knowledge of local, state, and federal regulations and laws related to licensing and compliance required; Experience with researching rules and regulations
• Intermediate Microsoft Office skills
• Basic accounting knowledge
• Ability to manage and lead a team
• Excellent communication and negotiation skills including ability to assess risks and communicate to larger team
• Excellent analytical, critical thinking, and organizational skills
• Strong attention to detail
• Teamwork, problem solving, conflict management, influencing, and negotiating skills
• Ability to meet deadlines and perform with a high sense of urgency

Nation-wide Medical Plan/Dental/Vision

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

All your information will be kept confidential according to EEO guidelines