Design for Impact. Solve Challenges. Enhance Experience.

At UDig, we believe that design is more than just making things look good—it's about crafting intuitive, user-centered solutions that drive real business value. As a Senior Experience Designer, you'll be at the forefront of this, leading with deep domain understanding, continuously refining strategies based on feedback, and advising clients on industry shifts. This role is for someone who is passionate about user-centered design, excels at problem-solving, and thrives in a collaborative environment.

We believe great designers are empathetic, collaborative, and focused on delivering results. You’ll get the opportunity to shape the future of user experiences across a variety of industries and grow your career in a supportive and dynamic environment.

What You’ll Do

You’ll lead with user empathy, strategic thinking, and a focus on creating impactful solutions. You will:

• Frame the right problem. Lead user research and discovery efforts to uncover user needs and define clear design challenges. You will make intuitive and informed decisions, continuously refining strategies based on feedback.
• Build trust early. Collaborate with clients and stakeholders to understand their business goals and align design solutions with strategic objectives. You will strengthen client relationships by actively listening to their concerns and identifying UDig services that can offer solutions, contributing to client strategy discussions.
• Guide to clarity. Facilitate design thinking workshops and working sessions to generate ideas, prototype solutions, and gather feedback. You will independently address complex problems by creating problem-solving structures for others.
• Make ideas actionable. Create compelling design deliverables, including user flows, wireframes, prototypes, and design specifications, to communicate design solutions and inform development. You will not only generate but also drive the adoption of innovative solutions across projects.
• Grow reusable assets. Contribute to and help evolve UDig’s design frameworks, tools, and best practices to improve efficiency and scalability.
• Bridge disciplines. Collaborate closely with engineers, product managers, and other team members to ensure seamless implementation of design solutions.
• Be a trusted partner. Act as a knowledgeable and reliable design expert, providing guidance and recommendations to clients and internal teams. You will provide strategic guidance in critical decisions, evaluating multiple options, ensuring buy-in and understanding of the decision made before committing to action. You will also be recognized as having expertise in specific technical areas, driving the adoption of new technologies.

What You Bring

You’re a user-centered designer who balances creative thinking with practical solutions and strategic insights with effective execution. You bring:

• 6+ years of experience in UI/UX design for digital products.
• A strong portfolio showcasing your design process and deliverables, with a focus on user-centered design solutions.
• Proficiency in user research methodologies, including planning, conducting, and analyzing user interviews, surveys, and usability testing.
• Expertise in creating various design artifacts, such as user flows, wireframes, prototypes, and design specifications.
• Solid understanding of UI design principles, including hierarchy, layout, typography, and accessibility.
• Excellent communication and collaboration skills, with the ability to effectively present design concepts and articulate design decisions.
• Skilled in leveraging design tools such as Figma (preferred) or similar software.
• A Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field.
• Experience working for a consulting firm or design agency and a consulting mindset—you're proactive, collaborative, and focused on delivering value.
• A growth mindset—you're eager to learn, adapt, and stay up-to-date with the latest design trends and technologies.

What Catches Our Eye

• You have experience with ADA compliance and accessibility best practices.
• You have an experience with conversational UI/UX design.
• You have industry-specific experience (e.g., Retail, Manufacturing, Healthcare, Finance).
• You enjoy making problem-solving a collaborative and engaging process.
• You have competent skills in Information Architecture, Content/Copywriting, Design Systems, Accessibility, and User Testing.

Let’s Make Impact Together

At UDig, our designers play a crucial role in shaping the experiences of our clients and their users. Your work will have a direct impact on the success of our projects and the satisfaction of our clients.