The Office of Institutional Research and Strategic Analysis (IRSA) is looking for an individual who will support the unit’s mission of providing accurate and timely data to inform decision-making on campus. IRSA is enhancing our research, reporting, and business intelligence capabilities. The ideal candidate will have proven experience creating Power BI dashboards and reports for organizations and conducting reporting & research projects in collaboration with stakeholders and team members.

Develop processes to share large amounts of summary data with internal and external audiences (50%).

• Create and maintain Power BI dashboards
• Evaluate current and future data needs and implement procedures and best practices to ensure data quality
• Use innovative solutions to solve problems and modify solutions
• Collaborate with cross-functional teams to design and deliver actionable insights
• Consult with clients to understand needs and develops tools to collect data or delivers data reports with requested information

Fulfill internal reporting and research needs to support academic unit policy and decision making (20%).

• Write queries to extract and gather data
• Synthesize and analyze data from multiple sources
• Determine the most appropriate way to display data
• Create reports and presentations
• Present findings to management, researchers, and stakeholders

Assist with internal and external reporting such as Fact Books, benchmarking studies, required federal and state reporting, data exchanges, and ad-hoc requests. May include gathering data, writing scripts and procedures, performing exploratory analysis, and summarizing results (15%).

Office Support and Development (15%).

• Aid in data governance efforts such as assisting with data quality monitoring and training users of our data
• Assist with data systems maintenance
• Knowledge sharing – proactively teaching and supporting colleagues

Required Qualifications

• Education and Experience: Masters degree in higher education, educational research, statistics, behavioral sciences, business, computer science, or related fields plus Three-Five years analytical / reporting experience; or Bachelors degree with Five-Seven years of relevant experience
• Knowledge, Skills, Abilities:
• Ability to write complex SQL queries to extract, manipulate, and analyze datasets
• Expertise in using Power BI (and other Microsoft technologies) to create reporting solutions
• Ability to apply strong analytical and critical thinking skills
• Ability to work both independently and collaboratively in a fast-paced environment
• Ability to communicate well both orally and in writing
• Strong attention to detail and organizational skills

Preferred Qualifications

• Experience: Analytical / reporting experience in an institution of higher education strongly preferred
• Knowledge, Skills, Abilities:
• Proficiency in using statistical analysis software
• Knowledge of the field of institutional research a plus

Work Location: In-office Knoxville, TN with opportunity for some days per week working remotely.

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.

Compensation and Benefits

• UT market range: MR12
• Anticipated hiring range: $64,000 – 70,000
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

Application Instructions: Please submit an application, cover letter, and names of 3 references. For best consideration applicants should apply by April 18, 2025.

About the College/Department/Division

The mission of the Office of Institutional Research and Strategic Analysis (IRSA) is to foster a culture of evidence and continuous improvement by providing accurate and timely data and information to university administrators, departments, and faculty to inform their decision-making.