Human Resources Coordinator - Parking Services - UTK

The HR Coordinator serves as the Parking & Transportation Services department's primary human resources contact, ensuring compliance with university policies and procedures. This position supports all HR functions, including hiring, onboarding, personnel management, compliance, and employee relations. The role provides guidance to department leadership, supervisors, and employees on HR-related matters and facilitates efficient HR processes to support departmental operations.

Human Resources Functions:

• Provide guidance to employees and supervisors on HR-related policies, including Worker's Compensation, Family Medical Leave (FML), Paid Parental Leave, and other leave programs.
• Ensure compliance with university HR policies, procedures, and employment laws.
• Maintain personnel records and ensure accurate documentation of employee files.
• Oversee all aspects of hiring and personnel transactions, including new hires, terminations, promotions, transfers, and salary adjustments.
• Review and verify employment eligibility, including I-9 and Visa requirements.
• Assist in developing and maintaining position descriptions and classification reviews.
• Process personnel transactions in HR systems.
• Provide support to hiring managers for recruitment and hiring processes.
• Prepare HR-related reports on staffing levels, employee certifications, payroll expenditures, and career progression.
• Serve as a liaison between Parking & Transportation Services and central HR, Payroll, and Finance office

Onboarding and Benefits Administration:

• Facilitate employee onboarding and ensure new hires receive all necessary information regarding policies, benefits, and workplace expectations.
• Assist employees with benefits-related inquiries, including health insurance, retirement plans, and leave programs.
• Coordinate benefits enrollment and changes in collaboration with the Benefits Office.
• Serve as a resource for employees navigating leave programs, including FML, Paid Parental Leave, and disability accommodations.

Compliance and Employee Relations:

• Provide training to department supervisors on HR-related policies and best practices.
• Ensure compliance with employment-related laws and university guidelines.
• Support employee engagement initiatives and maintain a positive work environment.
• Assist with employee relations matters, investigations, and performance evaluations.
• Represent the department in HR-related committees and university meetings.

Required Qualifications:

Education:

• High school diploma and 5 years of relevant HR experience OR
• Associate's degree in Business, Human Resources, or related field with 1 year of HR experience.

• Strong verbal and written communication skills.
• Knowledge of HR policies, procedures, and employment laws.
• Ability to maintain confidentiality and professionalism.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and collaboratively in a team environment.
• Strong organizational and time-management skills.
• Knowledge of payroll processes and HR systems (SAP, Oracle, TALEO, or similar).
• Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.

Preferred Qualifications:

• Experience with HR and payroll software (IRIS/SAP, TALEO, KRONOS, Oracle/DASH).
• Prior knowledge of University of Tennessee HR policies and procedures.

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!