Administrative Associate: Expanding Access to Engineering Program, Tickle College of Engineering - UTK

The Tickle College of Engineering (TCE) at the University of Tennessee, Knoxville (UTK), is seeking an Administrative Associate interested in working in a team environment supporting Access & Engagements staff and the Hutchins Expanding Access for Engineering Program.

This position serves as administrative staff reporting directly to the Administrative Services Manager. The position performs complex operational and administrative duties and assignments and provides direct support to the Assistant Dean for Access (ADEA) & Hutchins Expanding Access to Engineering Program (EAEP). The position is responsible for providing direct administrative, operational, and event management support in cross-functional office areas including, but not limited to pre-college programs, recruitment, enrollment, and graduation, and is the first point of contact for students, university staff and faculty, external constituents, and campus visitors; as well as general administrative support for the operation of all internal office functions. This person interprets policies, procedures, regulations, and rules and assists students in understanding these requirements. All duties and responsibilities are completed with minimal oversight or supervision.

• Event Planning, Management, and Support (housing, supplies, catering, rentals, print items, etc.)
• Responsible for purchasing activities within Hutchins Expanding Access to Engineering Program (EAEP)
• Administrative support for Assistant Dean for Access (ADEA) & EAEP including monitoring departmental email, calendars, websites, etc.
• Collect and compile student data related to recruiting, retention, application materials, etc.
• ADEA & EAEP travel coordination support
• Coordinates with TCE communications to create marketing materials
• Independent correspondence drafting
• Process accounts payable, vendor setup, P-Card reconciliation, travel expenses, payroll, and other fiscal tasks
• Organize data related to recruitment and retention efforts across faculty, staff, and students

Required Qualifications

Education and Experience: High school diploma with two to four years administrative or office experience or associate’s degree & one year of administrative or office experience.

Knowledge, Skills, Abilities:

• Ability to work independently and as a member of a team; work occasional early mornings, nights, and weekends; to take initiative and work proactively; and to multi-task
• Excellent written and verbal communication skills
• Exemplary organizational skills and keen attention to detail
• Proficient in Microsoft Office 365(Outlook, Excel, Word, Teams and PowerPoint), Acrobat, and survey applications such as Qualtrics, Survey Money, etc.
• Ability to interact with a diverse group of individuals; and identify and maintain confidential issues
• Demonstrated customer service skills
• Flexible and adaptable, especially with new technologies and office processes
• Punctual and dependable
• Ability to learn and utilize technology that supports students, faculty, and staff

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.

Preferred Qualifications

Education: Bachelor's degree in business, human resources, or related field to position’s duties

Experience: Experience in higher education, Certified Administrative Professional certification, and experience working with students

Knowledge, Skills, Abilities:

• Working knowledge of UT policies & procedures and UT software such as DASH, Banner, Slate, and Qualtrics
• Experience with Microsoft Power Apps and Adobe Suite
• Knowledge of 25Live, Programs for Minors, and PaymentWorks

Work Location:

• Location: Knoxville, TN
• Onsite

Compensation and Benefits:

• UT market range: MR05
• Anticipated hiring range: $42,000 - $45,000
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

Application Instructions:

For full consideration, applicants must electronically submit a letter of interest, resume, and the name, address, email, and phone number of three professional references through the online system.

• Resume
• Cover Letter
• List of 3 Professional References

About The College:

In the Tickle College of Engineering, we embrace the Volunteer Spirit; we value academic research and rigor just as much as we value the inclusion of all students, faculty, and staff members. It is in the spirit of community that we educate—from the pre-college through the doctoral levels—and collaborate with one another within the college and with the larger university.

The Dwight Hutchins Expanding Access to Engineering Program supports recruitment, retention, and graduate school preparation of engineering students from all socio-economic backgrounds, including pre-college, undergraduate, and graduate students.

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!