Business Analyst: Office of Innovative Technologies - UTK

This position’s purpose is to create and support 3^rd party applications for the University including Interfolio, Elements, WordPress, and others as needed.

• Modifies and implements third party software solutions of high complexity.
• Builds interfaces/integrations between various software packages and/or applications.
• Analyzes business processes and prioritizes user development requirements to achieve maximum efficiency in software for projects committed. Develops technical documentation of development projects.
• Performs moderate- to-advanced-level problem analysis and debugging on software applications.
• Accomplishes these development activities systems with a significant level of independence.
• Communicates with functional team members and users to gather requirements and convey progress on tasks to facilitate an iterative application development life cycle.
• Researches, trains, and leads new technology initiatives as requested. Coaches and collaborates with other programming staff on development techniques and practices.

Education and Experience:

• Bachelor’s degree in a related field with 3 years of third-party software experience
• In lieu of a degree, 6 years of experience will be accepted

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.

Preferred Qualifications

Experience:

• 3 years of relevant experience with third-party software administration
• Higher education experience preferred

Knowledge, Skills, Abilities:

• Knowledge of specific computing languages, IDEs/platforms, such as:
  • Interfolio
  • Elements
  • WordPress
• Knowledge of testing frameworks
• Strong UI Design skills
• Knowledge of specific relational databases, such as SQL Server, Oracle, or mySQL
• API/Integration experience
• SOAP/REST API experience
• Utilize appropriate visualization and presentation tools, such as Visio or Powerpoint

Work Location:

• Location: Knoxville, TN Kingston Pike Building
• Hybrid: 1 day per week in office, 4 at home.

Compensation and Benefits:

• UT market range: MR14
• Anticipated hiring range: $75k to $85k, depending on qualifications and experience
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

Application Instructions:

To express interest, please submit an application with the noted below attachments.

• Resume
• Cover Letter

About The Division:

The primary mission of the University of Tennessee, Knoxville, is to move forward the frontiers of human knowledge and enrich and elevate the citizens of the state of Tennessee, the nation, and the world. As the preeminent research-based land-grant university in the state, UTK embodies the spirit of excellence in teaching, research, scholarship, creative activity, outreach and engagement attained by the nation’s finest public research institutions.

The Office of Innovative Technologies (OIT) seeks to support the university’s mission by providing customer driven IT services in a consistent and credible manner.

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!