Temporary Student Services Specialist - Undergraduate Admissions - UTK

The Office of Undergraduate Admissions at the University of Tennessee, Knoxville (UTK) invites applications and nominations for our temporary Student Services Specialist position. We are seeking candidates who can contribute in meaningful ways to enhance the accessibility of higher education, fostering a diverse and inclusive academic environment, and improving the recruitment and graduation of our students. The University of Tennessee, Knoxville, has been ranked by Forbes as one of America’s best large employers, as recognized on the 2025 list.

The salary for this position is $16.83 hourly.

Hiring for multiple positions.

We are seeking a temporary employee to work 25-40 hours per week. This is an on-campus position with some hybrid/remote work schedule flexibility after training.

The purpose of this position is to evaluate credentials submitted for admission applications. Review applications to determine file completion and accuracy by the applicant and assist other staff members.

Required Education and Experience:

High school diploma

• Experience working in a fast-paced office environment, multi-tasking and time management.

• Minimal exposure to several up-to-date computer software programs such as Word, Excel, Microsoft Outlook, CollegeNet, Banner, Slate, OnBase software.

• Experience in a college administration environment is helpful.

Required Knowledge, Skills, and Abilities:

• Basic office technology, ability to type at a computer for lengths of time, using fundamental arithmetic, public relations, time management, multi-tasking, stress management, and being very team oriented.

The Division

The Enrollment Management (EM) division comprises more than 190 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, the Center for Financial Wellness, University Registrar, Pre-college Research Excellence Programs, EM Research & Analytics, EM Communications, and EM Operations. The Division of Enrollment Management is committed to our Vision, Mission and Values. We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience.

The University of Tennessee, Knoxville is the state of Tennessee’s flagship university and is classified as a Carnegie Research 1 institution. As a land-grant university and as Volunteers, serving our state and nation is key to our mission. UT enrolls over 35,000 students (more than 6000 graduate/professional students) at its Knoxville campus. Led by the example of our Chancellor’s Cabinet and their Principles for Engagement, the University of Tennessee, Knoxville, builds and supports an inclusive community that provides opportunities to lead, serve and engage as Volunteers and citizens. We strive to create a welcoming community rich with diverse experiences. We seek colleagues who are committed to teamwork and have a passion for working with and serving all constituents. We especially seek candidates who have an ability to contribute in meaningful ways to the goals of the university.

The Knoxville Community: Nestled in the foothills of the Great Smoky Mountains, Knoxville has a metropolitan statistical area population of more than 850,000 people. We enjoy a dynamic culture that includes numerous theaters and museums, a vibrant and diverse music scene including a symphony orchestra and an opera company, world-class restaurants, numerous cultural festivals and an active downtown market square. Surrounded by lakes and the Tennessee River, the Knoxville area boasts wonderful year-round water activities, including boating, fishing, and swimming that make for scenic and breathtaking views of the area. Knoxville is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains, and a day’s drive to Memphis, Chicago and Washington D.C.

For full consideration, applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references. References will not be contacted without explicit permission of the candidate.