Administrative Support Assistant: Department of Psychology - UTK
Administration, Customer Service
Knoxville, TN, USA
USD 18+ / hour
This position supports the function of the UT Psychological Clinic, and works closely with the Clinic Director, faculty, and students in day-to-day Clinic operations. This position provides customer service for the outside community seeking therapy and assessment and serves as a resource to the campus and community.
This position supports the function of the UT Psychological Clinic, and works closely with the Clinic Director, faculty, and students in day-to-day Clinic operations.
Required Qualifications
Education: High School diploma or GED
Experience: 1 -2 years of experience in an administrative/office position;
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Knowledge, Skills, Abilities:
Knowledge of Microsoft Office suite and Adobe
Excellent administrative and organizational.
Excellent verbal and written communication skills.
Ability to work well with a diverse population of faculty, staff, students, and external constituencies.
Ability to work independently and as part of a team.
Ability to work under pressure, multitask, and set priorities.
Ability to maintain confidentiality.
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
Preferred Qualifications
Education: Bachelor’s degree
Experience: 2 – 3 years of experience in a medical office
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Knowledge, Skills, Abilities:
Preferred: Knowledge of Titanium EMR
Preferred: Knowledge of SharePoint
Preferred: Understanding of HIPPA guidelines
Work Location
Location: Knoxville, TN
Onsite
Compensation and Benefits
- UT market range: MR04
- Anticipated hiring range: Minimum $18/hr
- Find more information on the UT Market Range structure here
- Find more information on UT Benefits here
Application Instructions
To express interest, please submit an application with the noted below attachments.
Resume
Cover Letter
About The Department
The Department of Psychology and Neuroscience is part of the College of Arts and Sciences, Division of Social Sciences. The Department has the largest undergraduate program, with two degree programs, a BA in Psychology and a BS in Neuroscience, and has the largest doctoral program at the University of Tennessee.
We have three graduate programs: Experimental Psychology, with concentrations in Cognitive and Developmental Science, Social, and Neuroscience and Behavior, as well as two nationally accredited doctoral programs in Clinical Psychology and Counseling Psychology.
The University of Tennessee Psychological Clinic is a multidisciplinary training site for the doctoral programs in Clinical and Counseling Psychology.
At our Clinic, our doctoral students assess and treat children, adolescents, adults, and couples/families for a wide spectrum of behavioral and mental health conditions. Our Clinic strives to offer you quality mental health care in a confidential, comfortable environment.
Administrative Support:
Greet clients in the Psychology Clinic
Respond to questions regarding Clinic services and inquiries for information
Schedule clients using Titanium (TI) EMR (electronic medical records system)
Create and maintain client wait-list, and collect client information for entry into TI
Provide clerical support to Clinic Director, faculty, and students working in the Clinic
Provide referrals for outside providers, when necessary
Financial:
Collect and provide documentation of payment for services provided.
Provide clients with account information regarding balances or credits.
Other Duties:
Collaborate with Clinic Director, Clinic Coordinator and other Clinic staff members to adjust daily/weekly/monthly/yearly operations to serve clients and community.
Draft, create and edit Clinic documents and forms.